Position summary:

The General Manager of the program team, responsible for the overall management, direction and execution of program launch(es). A leader who demonstrates and communicates the company’s vision, mission, and values to the program team.

Primary responsibilities:

· Primary conduit for internal and external communication to and from the Program Team

· Lead the team to achieve specific program goals for quality, timing, financial KPIs and product performance

· Guide the team to achieve VCM improvement targets · Insure consistent application of CLauS

· Lead the team to achieve a balance of external customer satisfaction and CS objectives

· Cause cross functional interaction to achieve program goals

· Resolve cross functional conflict

· Facilitate the creation of an overall program schedule that achieves customer milestones but also protects CS financial interests; guide the team to maintain progress

· Maintain an orderly and efficient change management process for both internally and externally driven changes guiding the team to balance customer satisfaction and CS objectives

· Maintain team morale

· Model CS Leadership Capability values and Code of Conduct

· Internal and external management status reporting including timing and financial status

· Lead the team in issue resolution applying discipline problem solving techniques

· Guide the team to identify and mitigate risks, including appropriate, concise, effective escalation as required